Shipping policy
Shipping Policy
Thank you for shopping with Always Grateful Co. We’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time:
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
U.S. Shipping:
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Estimated delivery time: 5–7 business days after processing.
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Orders are shipped via USPS, UPS, or FedEx depending on location and weight.
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You’ll receive a confirmation email with tracking once your order has shipped.
International Shipping:
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Estimated delivery time: 13–15 business days after processing.
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International customers are responsible for any customs fees, taxes, or import duties charged by their country.
Shipping Costs:
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Free U.S. shipping on orders over $75 with code GRATEFUL.
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Standard shipping rates are calculated at checkout.
Delays:
Shipping times are estimates and may vary due to carrier delays, customs, or peak seasons. Always Grateful Co. is not responsible for delays outside our control.
Missing or Lost Packages:
If your tracking shows “Delivered” but you haven’t received your order, please contact the carrier directly or email us at support@alwaysgratefulco.com and we’ll do our best to assist.